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Join Our Team

Join Our Team (Careers)

At Elsie's Melbourne, we are always looking for passionate, creative, and dedicated individuals to join our growing online boutique. We believe in building a brand with heart, offering our community of women timeless fashion and exceptional service.

If you love the dynamic world of e-commerce and want to make a real impact in a warm, collaborative environment, we would love to hear from you. Check out our current openings below!

Job Vacancy: E-Commerce Graphic Designer

Are you a creative Graphic Designer with a keen eye for aesthetics and a passion for the fashion industry?

Our fast-growing online retail boutique is seeking a talented designer to visually tell our brand's story. In this role, you will be responsible for creating beautiful, effective designs for our website and digital marketing materials that resonate with our mature, style-conscious audience.

Responsibilities:

  • Design attractive and user-friendly graphic elements for our Shopify store, including homepage banners, collection headers, and curated product imagery.

  • Create engaging marketing materials for various digital channels, such as social media (Instagram/Facebook), email marketing campaigns, and online advertisements.

  • Enhance the online shopping experience through thoughtful, warm designs that strengthen our boutique's identity.

  • Ensure absolute consistency of our brand image, making sure all visual content adheres to our earthy, natural brand guidelines.

Requirements:

  • Proven experience as a Graphic Designer, specifically within an E-commerce or fashion environment.

  • Excellent proficiency with graphic design software such as Adobe Photoshop, Illustrator, and Canva.

  • A strong sense of typography, color harmony, and a meticulous eye for detail.

  • The ability to work efficiently under tight deadlines in a fast-paced digital environment.

  • A digital portfolio showcasing previous design projects (e-commerce or fashion preferred).

Benefits:

  • The opportunity to be a creative driving force behind a growing Australian brand.

  • Flexible working hours and the possibility of 100% remote work.

  • Competitive salary based on experience.

  • An inspiring, supportive online work environment with passionate colleagues.

Apply Now: Send your CV and a link to your portfolio to info@elsiesmelbourne.com with the subject line "Graphic Designer Application".

Job Vacancy: Online Customer Care & Styling Advisor

Are you passionate about fashion, highly empathetic, and driven to provide an exceptional customer experience?

Since we operate exclusively online, our customer support team is the absolute heart of our boutique. We are seeking an enthusiastic Online Customer Care & Styling Advisor to provide our customers with the warm, tailored advice they would expect from a physical high-end store, right from behind the screen.

Responsibilities:

  • Manage daily customer inquiries via email, offering friendly, personal, and expert advice on fashion, styling, and order statuses.

  • Assist customers in choosing the right size and fit by understanding our size guides and the specific drape of our garments (e.g., linen and fluid tailoring).

  • Solve logistics queries efficiently by liaising with our international fulfillment center and tracking parcels.

  • Proactively think of ways to improve the online shopping journey and ensure every customer leaves a digital interaction feeling valued.

Requirements:

  • Previous experience in retail, customer service, or e-commerce (fashion industry experience is a massive plus).

  • Flawless written English with a warm, professional, and helpful tone of voice.

  • A genuine passion for fashion and a good understanding of fits, fabrics, and styling for mature women.

  • Strong problem-solving skills and patience when dealing with shipping delays or returns.

  • Ability to work independently in a dynamic, remote environment.

Benefits:

  • The chance to share your passion for fashion and styling on a daily basis.

  • A fully remote position with flexible working hours.

  • Competitive compensation and opportunities for growth within our customer experience team.

  • A close-knit virtual team and a highly appreciative customer base.

Apply Now: Excited to help our community look and feel their best? Please send your CV and a brief cover letter introducing yourself to info@elsiesmelbourne.com with the subject line "Styling Advisor Application".